New Patient Info

If you are a new patient to the practice or are considering Pittsford Pediatrics for your child’s care, welcome!

Please come in 10 minutes before your first appointment to complete forms and set up your account information. Please bring in a current health insurance card, as well as a photo ID (a driver’s license for the parent or guardian is acceptable).

As a courtesy we make every effort to confirm well visit appointments 24 hours in advance.  It remains your responsibility to document all well visit appointments or consultations and to keep them.  A $50 fee will be added to the account for no shows and any of these appointments not cancelled 24 hours in advance.

We participate with most major health care plans including Excellus, MVP, Cigna, Aetna, and Medicaid. As participating providers, we agree to submit charges to these insurances for reimbursement.

Please remember that medical insurance is not a substitute for payment. Some insurance companies pay fixed allowances for certain procedures, others pay a percentage of the charge, and still others apply the charges to a deductible plan, reimbursing after deductible limits are met. It is your responsibility to pay any deductible balance, co-pay, co-insurance or any other balance not covered or paid for by your health insurance. Payment is expected at the time of service for all charges and co-pays not pursuant to insurance submission.

Financial hardship should never stand in the way of seeking medical care for your child.  Any hardship should be confidentially discussed with our Billing Office or Office Manager as soon as possible to discuss the situation and make financial arrangements.